Sneaker and sports card store opened in Jacksonville with almost no ad budget, competing against StockX, GOAT, and eBay on identical inventory. 100% walk-in dependent with no customer file or owned reach.
Founder-built email + SMS + loyalty engine. Captured name, email, phone, birthday at every transaction. Square loyalty with birthday rewards. SMS for drops and Trade Night invites. Monthly reactivation campaigns to lapsed customers ranked by spend.
Hit $1M in revenue in year one with near-zero paid advertising. Trade Nights filled by email and SMS broadcasts to the list became the highest-grossing days every month.