1. Overview
SendFocus ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use sendfocus.com or engage our services, how we use that information, and the choices you have. By using our site or services, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly, including your name, email address, and any message content submitted through our contact forms. We also collect usage data such as pages visited, time on site, and referral sources through analytics tools.
3. How We Use Your Information
We use the information we collect to provide and improve our services, communicate with you about strategy sessions and email marketing services, send newsletters you have opted into, and analyze site performance to improve user experience.
4. Cookies and Tracking
We use cookies and similar technologies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.
5. Third-Party Services
We do not sell your personal information. We may share data with trusted service providers who help us operate our business — including email service providers, payment processors, and analytics tools. These providers are contractually obligated to protect your data.
When you subscribe to our newsletter or submit a contact form, you consent to receiving email communications from SendFocus. Every email includes an unsubscribe link. You can opt out at any time.
6. Your Rights (GDPR / CCPA)
Depending on where you live, you may have rights under the GDPR (EU/UK), CCPA (California), or similar laws. These may include the right to access, correct, delete, port, or restrict the processing of your personal data, and to object to certain uses. To exercise any of these rights, email carlos@sendfocus.com and we'll respond within 30 days.
7. Data Retention
We retain personal data only as long as needed to deliver our services, comply with legal obligations, resolve disputes, and enforce our agreements. Newsletter subscribers remain on our list until they unsubscribe. Inactive leads are reviewed and purged periodically.
8. Children's Privacy
SendFocus services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact carlos@sendfocus.com and we will delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact
If you have questions about this privacy policy, contact us at carlos@sendfocus.com.
Questions?
Email carlos@sendfocus.com and we'll respond within 1 business day.