1. Acceptance of Terms
By accessing or using the SendFocus website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site or services.
2. Description of Services
SendFocus provides email marketing strategy, consulting, and implementation services. Service scope, deliverables, and timelines are defined in individual client agreements.
3. User Obligations
You agree not to use our site for any unlawful purpose, attempt to gain unauthorized access to our systems, or submit false or misleading information through our forms. Both parties agree to keep confidential any proprietary information shared during the course of our engagement, including business strategies, email performance data, and client lists.
4. Payment and Fees
Payment terms for services are outlined in individual client agreements. All fees are non-refundable unless otherwise stated in your service agreement.
5. Intellectual Property
All content on this website — including text, graphics, logos, and design — is the property of SendFocus and protected by copyright law. You may not reproduce, distribute, or create derivative works without written permission.
6. Disclaimers and Warranties
SendFocus provides services on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that results from email marketing services will meet specific revenue, deliverability, or growth targets. Past performance of other clients does not guarantee similar results.
7. Limitation of Liability
SendFocus is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
8. Termination
Either party may terminate a service agreement with 30 days written notice. Upon termination, you remain responsible for any outstanding payments for services already rendered.
9. Governing Law
These terms are governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation before pursuing legal action.
10. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. Continued use of our site or services after changes are posted constitutes acceptance of the revised terms.
11. Contact
For questions about these terms, contact us at carlos@sendfocus.com.
Questions?
Email carlos@sendfocus.com and we'll respond within 1 business day.